Web design and development professionals Jobholders in this unit group design, develop and maintain websites to meet markets requirements.

Liaises with Director in order to define the requirements design and develops web interfaces for relational database systems.

Establishes methods to ensure appropriate website security and recovery, writes and publishes content for the website; tests website Interaction and performance prior to going live, and monitors and maintains functionality of the website; activates the live website.

IT user support technicians are responsible for providing technical support, advice and guidance for intenal/external users of IT systems and applications, either directly or by telephone, e-mail or other network interaction.

Refers more complex or intractable problems to appropriate IT professionals, maintains a log of work in progress, calls received, actions taken and problems detected; reports on commonly occurring queries to detect underlying problems.